Privacy Policy

Last updated: February 14, 2026

InflowHub ("we", "us", or "our") operates the InflowHub service (the "Service"), a tool that helps businesses and agencies send appointment reminders and follow-up messages via Facebook Messenger from their Pages.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide Directly

• Email address and name (via Facebook Login)
• Facebook Page access tokens and related credentials (required to send messages from your Pages)
• Message content you choose to send or templates you create
• Billing information (if you purchase credits – handled by our payment processor)

Information Collected Automatically

• Usage data (pages accessed, features used, timestamps)
• Device and browser information (type, OS, IP address, approximate location)
• Facebook API interaction logs (for debugging and compliance)

2. How We Use Your Information

We use the collected information to:

• Authenticate you and connect to your Facebook Pages
• Send appointment reminders and follow-up messages on your behalf via Facebook Messenger
• Provide customer support and communicate with you
• Improve the Service, analyze usage trends, and prevent abuse
• Process payments and manage your subscription/credits
• Comply with legal obligations and enforce our Terms

3. Facebook & Third-Party Services

InflowHub uses the Facebook Graph API and Messenger Platform to operate. We only access data and perform actions you explicitly authorize through Facebook Login and the permissions you grant.

We do not share your Facebook access tokens or message content with any third parties except as required by Facebook's policies or applicable law.

Payment processing is handled by Stripe (or similar provider) – we do not store full payment card details.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information:

• With Meta/Facebook as required for API operation
• With service providers (hosting, analytics, email delivery) under strict confidentiality
• If required by law, subpoena, or to protect our rights and safety

5. Data Retention

We retain your data only as long as necessary:

• Access tokens – until you revoke access or delete your account
• Usage logs – up to 12 months for security and improvement
• Billing records – as required by tax and accounting laws

You may request deletion of your account and data at any time by contacting nolatechsaas@gmail.com.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, email us at nolatechsaas@gmail.com.

7. Security

We implement reasonable technical and organizational measures to protect your data, including encryption of tokens in transit and at rest. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our Service is not intended for individuals under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: nolatechsaas@gmail.com